How to switch IT providers (without the downtime you're afraid of)
Most of the work in switching IT providers is choosing who you switch to. That is the single most...
Posts about Business Process
How to switch IT providers (without the downtime you're afraid of)
Leavers are a security event, not an admin job
New starters get all the attention. Leavers are where the risk sits.
Harness the Trait: AI Will Relentlessly Do What You Ask
By James Ratcliff, Managing Director, Ratcliff IT
Proactive Starts Before Anything Breaks
Every IT company describes itself as proactive. Few explain what the word means, and fewer still...
Why a New Starter Should Never Be an IT Emergency
A new starter is not a P1. If your IT provider is treating it like one, something has gone wrong...
How to Switch IT Providers (without the downtime you're afraid of)
Most firms stay with an IT provider they have outgrown far longer than they should. Not out of...
Why IT Projects Fail - And How to Bring Your People With You
Most IT projects that fail do not fail because of the technology. They fail because the people...
Responsive IT isn't accidental
Why London businesses with high standards deserve better than the IT support most providers...
Choosing an IT provider? The same questions get the same answers
Everyone asks the same questions when they choose an IT provider — and gets the same rehearsed...