IT Consultancy London
In a city where every decision counts, expert IT consultancy gives you the clarity and strategy to stay ahead of the competition.
Digital Transformation
Starting with an audit, we take the time to dive deep, exploring every facet of your operations to uncover and analyse what's really going on. Whether it’s outdated systems or performance issues, we pinpoint the problems holding you back and provide expert-led solutions to turn those challenges into business advantages.
Future-Focused IT Planning
We focus on where your business is heading and identify exactly what it needs to get there. From scaling operations to entering new markets, we build an IT strategy that directly supports your objectives - giving you a clear roadmap and the right technology foundations to grow with confidence.
IT Budget Management
We know that IT has to make financial sense. That’s why we focus on helping you spend smarter - identifying where costs can be reduced, systems can be consolidated, and value can be increased. Our recommendations are financially sound, scalable, and designed to deliver real, measurable results.
No IT roadmap or long-term planning in place?
We help you define a clear direction, backed by real-world timelines, priorities and budgets.
Technology decisions made reactively, not strategically?
Our consultants work with your leadership team to align IT with your commercial goals and growth plans.
Paying for tools or services without knowing the ROI?
We assess your current systems and spending, cut unnecessary costs, and recommend smarter investments.
No internal capacity for evaluating vendors or platforms?
We do the legwork for you - from research and comparisons to implementation - so you make informed, confident choices.
Planning & Strategy Consulting
Our strategy consulting services help businesses make sense of their IT systems, avoid reactive decision-making, and build an actionable IT roadmap that supports long-term business goals - not just short-term fixes.
Expert IT Project Management
Whether you're upgrading infrastructure, relocating offices, or rolling out new systems, we’ll scope the project properly, manage timelines and resources, and see it through to completion. With Ratcliff IT leading the way, your project stays on track, on budget, and delivers the right results.
Cyber Security Consultancy
Our London-based cyber security consultants assess your current security posture, identify gaps, and carry practical improvements to reduce risk and strengthen compliance. It's security you can understand - and trust.
IT Architecture & Infrastructure Planning
Build an IT environment that grows with you. We design IT infrastructures aligned to how your business works - today and tomorrow. Whether you’re moving to the cloud or expanding operations, we help you make decisions that support performance across the board.
Disaster
Recovery
Services
Disruption can hit unexpectedly - and unprepared businesses risk major downtime and data loss. We help you build a tailored disaster recovery strategy that protects what matters, keeps your team connected, and gets you back on track fast, with minimal impact.
IT Governance & Policy Development
Make IT safer, simpler, and more consistent. We’ll develop clear policies and governance frameworks that protect your business, keep your team aligned, and ensure compliance without the red tape. It’s the foundation for well-managed IT operations.
Experience award-winning IT support
tailored for London's businesses, ensuring rapid response times and proactive solutions to keep your operations running smoothly.
I've worked with James and the team for over a year, they've done a fantastic job for us and always offered an excellent service. Number 1 IT Support company in London, I would highly recommend.
As ever, a prompt response to my cry for help when I had two scam messages in my inbox. Dealt with quickly and expertly by their friendly and efficient staff. I know I can always rely on this sort of service which is why l'm a long term customer of Ratcliff IT.
At Triton, we have been using Ratcliff for over 10 years. Their team is professional, responsive, and highly skilled. They swiftly resolve our complex and everyday IT issues and keep us informed throughout the process. I highly recommend Ratcliff for their exceptional IT services.
We have worked with James and his team at Ratcliff IT for more years than I care to remember. We can rely on them to be fast, efficient, friendly and incredibly helpful. Their support saves us so much time and as you know time is.... precious
Ratcliff IT are not your average IT company content with automation of processes and closing tickets. They are very personable and great to work with. From my experience they execute queries almost first time round, which is important given the time sensitivity of our business. Great service every time guys thank you.
Ongoing Strategic Reviews with Leadership Insight
Each quarter, we meet with your leadership team to track progress and adjust plans accordingly. We bring board-level insight and the technical expertise needed to support bigger business decisions, not just day-to-day fixes.
Predictable
Pricing
Whether you're looking for assistance with an IT project or ongoing support, our consultancy is billed as a fixed cost - that means no unexpected fees and no limits on the help you can access.
Strategic IT
Roadmap
We don’t just tell you what needs to change, we tell you exactly how we'll do it. Your IT roadmap includes clear priorities, timelines, and staged investments, all delivered by our team to align with your business goals.
Clear Insight Into Your Infrastructure
We start by taking a close look at your current setup - your systems, tools, and how your team works day to day. The aim is simple: to uncover what’s slowing things down, what’s costing more than it should, and where things aren’t working as well as they could.
London-Based IT Consultants
Whether you need consultancy or IT support in London, being based in the capital means we can visit your office whenever you need us to.
Industry-Leading Expertise
Our team is trusted by other IT providers to share best practices, regularly presenting on how to deliver better service, stronger outcomes, and a better experience for customers.
99.9% Client Retention Rate Over 3 Years
Long-term consultancy only works when there’s trust. Our clients stay with us because we build strong relationships, offer dependable advice, and consistently deliver value that aligns with their goals.
Average Response Time: Under 15 Minutes
We don't leave you waiting - when you get in touch with us, you’ll always get a prompt response.
Our Approach to IT Consulting
We guide you through a clear, collaborative process - with expert input at every step - to ensure your IT strategy is fully aligned with your business goals.
Good consultancy starts with listening. In our initial meeting, we’ll discuss your business, answer any questions you have, and explore whether we’re the right fit for your organisation. It’s a no-pressure conversation, designed to give you clarity from day one.
Before we make any recommendations, we get to know how your business operates - how your team works, where the gaps are, and what’s getting in the way. It’s a collaborative process that ensures our advice is relevant, practical, and focused on your goals.
From system reviews to documentation and stakeholder alignment, we handle the onboarding process with minimal disruption - making it easy for you to start seeing value right away.
We work with you on an ongoing basis, refining your roadmap as your business evolves. Through structured planning and regular reviews, we help ensure your technology continues to support you.
With Ratcliff IT, you’ll always have a knowledgeable, approachable team by your side. We build strong working relationships, act as an extension of your business, and provide honest, consistent advice you can rely on - whenever you need it.
Find Out Why London Businesses Trust Us for IT Consultancy
The results we've achieved in partnership with our clients over the years.
Tackling Downtime with a Complete IT Overhaul for GFC
When GFC Economics faced repeated outages and IT challenges, they turned to Ratcliff IT for a reliable, long-term solution. We delivered a full network and server upgrade, working closely with Microsoft, Sage, and their website provider to ensure a smooth, disruption-free transition.
The result: stronger performance, less stress, and an IT setup they can count on.
“James from Ratcliff IT listened to our situation and totally understood the needs of a small business. We liked his personal approach and the way he avoided using technical jargon, so we could fully understand the solution on offer.”
Liz Bright, Managing Director, GFC
IT Consultancy for Triton Building Restoration
To support both office-based and on-site teams, AGL needed a more accessible, modern setup. We migrated their operations to Microsoft 365, allowing easy access to email and applications from any location. The transition was smooth, and our ongoing support continues to offer personalised, responsive service they can rely on every day.
"When we moved our email across to Office 365, it was almost like it didn’t happen. We were amazed, the move was perfect!"
Lauren Creswell, Office Manager, Triton Building Restoration
Industry Knowledge
Keep Up To Date With Our Latest IT
Support Blogs
Insights, tips, and no-fluff advice to help your business stay secure, productive, and ahead of the IT curve.
