Award-Winning IT Support London

Exceptional, Enjoyable IT Support London at Your Service


Ratcliff IT stands out with award-winning IT support services crafted just for you. Our approach means you get the excellence you expect without any unexpected surprises.

Get in touch today to see how we can help you.


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Stress-Free IT For Real Results

Right here in London, Ratcliff IT offers so much more than tech and cybersecurity. We are all about people, relationships, communication and responsiveness. That’s what makes us one of Britain’s Top 50 Best Managed IT Companies: we’ll never leave you hanging. We're the team that takes the IT worries off your plate so you can get back to what you do best: impressing clients, closing those deals, and growing your business.

Fancy a chat with a team that gets IT done without the fuss? Drop us a line.

Ratcliff IT are head and shoulders above the rest. They are responsive, understanding and friendly.

- Robin Pickard, Form Health

Our Specialist IT Support Services


Boost your business output with our range of bespoke IT services, designed to be fully personalised, support your growth and help you achieve your goals.


Full Service Managed IT Support

Our full-service, inclusive IT support means we're an extension of your team – friendly, approachable, and always ready with both on-site and remote support. You'll feel the difference with our service desk that's genuinely geared towards your needs.

Responsive Consultancy

We assess your overall business direction and goals and advise on an IT plan that helps you get there. How that looks is up to you – we can be a sounding board for ideas, help you streamline your processes, be a part of your management team or sit on your board.

The Right Cyber Security  

And when it comes to cyber threats, rest easy. As your cyber security expert, we're actively managing your systems to deflect any digital dangers, with proactive monitoring so your operations and reputation stay intact.

Our Award-winning IT Services Will Deliver:



Personalised Outcomes

We are in the business of people, not technology. We have real conversations, without the jargon, to ensure your IT solutions meet your exact business needs. Your dedicated account manager will be your go-to, ensuring everything's running smoothly and tailored to your specific goals.


Cost Savings

We're here to generate results for your business and your bottom line. With our cost-effective, fixed-fee plans, there are no nasty surprises, just pure value. Each investment you make is accounted for, and we are constantly looking for the most cost-effective solutions available. Our commitment is to provide high-quality IT support while ensuring financial efficiency and savings for your business.


Digital Transformation 

Transform your digital game with our cutting-edge solutions. We're not just a fully outsourced IT service provider; we're catalysts for your business evolution, empowering you to streamline operations and boost productivity like never before.


Peace of Mind

Peace of mind? Guaranteed. Forget the days of IT-induced headaches when we're on your team. Say goodbye to chasing down IT fixes – we've got you covered.


We aim to give you what you need and only what you need. When you work with Ratcliff IT, you don’t work with salespeople - there's no hard sell and no hassle. Our priority is to give you the right answer when you need help and not to sell you IT for the sake of selling technology. Our experienced team of subject matter experts invests the time to understand your business needs and only recommend solutions that make sense for you.


Sector Specific Success

With 15 years of experience working with businesses across a range of verticals. With a lot of experience in financial and professional services, we understand how to tailor our IT services for the specific needs and challenges of your industry.

View Our Sectors



Investment Management

In your industry, privacy is paramount. We protect your sensitive data, ensure that you consistently adhere to all compliance considerations and safeguard your reputation.


Property Asset Management

We ensure you know everything is in place with your IT and your cyber security is taken care of so you can focus on winning big deals and securing repeat business.


Professional Services

In professional services industries, time is money. Our managed IT services ensure that you never have to slow down. We help you access the tools and information you need to do your job as efficiently and effectively as possible.


TV and Film Production Houses

When intellectual property is everything, you need secure workflows you can count on. We ensure the tech you rely on is easy to use, your data is protected, and your service delivery is optimised.

Aligning Your Vision to Your Budget: The Ratcliff IT Pricing Guide

We create a tailored package for each client.

There are too many considerations and variables to your support package to list out. However, we believe in transparent pricing, so complete the form below, and you can download our pricing guide. Our packages have got everything covered to help your business get the best out of technology and succeed in what you do.



    Nothing was too much trouble for the team at Ratcliff IT. They delivered exactly what they set out to, with no hidden or extra charges. They knew exactly what to do to really make a difference to our business.

    - Jamie Bell, Partner, Simia Farra & Company

    Read the Simia Farra case study

    It was good to have a trustworthy partner to hold our hands throughout the process of transferring our IT operations. They continue to have our best interests at heart and I am very happy with the excellent service they provide.

    - Ben Hobbs, Managing Partner, Consortium Investment Management LLP

    Read the Consortium case study

    I would highly recommend Ratcliff IT to any business looking for a personal IT service in London. The team are great. Any niggling issues that occurred along the way were nipped in the bud very quickly. Excellent!

    - Bill Singh, Finance Director, MHA

    Read the MHA case study




small business it team


Our Approach To Small Business IT Support


At Ratcliff IT, we're not just a service provider, but your partner in navigating the dynamic world of IT support, specially tailored for small businesses in London. With over twenty years of experience, we understand the unique challenges of running a small or medium-sized enterprise in this city.

Our approach is bespoke. We delve into the intricacies of your business, understanding what makes it tick. This isn't about quick fixes or temporary patches. It's about developing a comprehensive IT strategy that aligns seamlessly with your business goals and addresses the specific frustrations that small businesses often encounter, such as technical disruptions and the need for reliable support and communication.

We pride ourselves on being more than just a support team; we're a collaborative partner. Our London-based service desk operates as an extension of your IT department, offering proactive and reactive support that's both friendly and responsive. By sharing responsibility for setting directions and executing support, we make sure that your IT needs are met.


Book a FREE IT Assessment and Security Audit Today
Worth £3,000

Are you ready to start making the most of your IT? Book a free IT assessment and security audit worth £3,000 with James Ratcliff today. As part of your audit, we will:

  • Have an initial scoping call
  • Assess your current IT infrastructure
  • Assess you current security systems and processes
  • Identify potential vulnerabilities or areas for improvement
  • Provide actionable changes that will enhance the value of your IT
  • Prepare an assessment report
  • Present your assessment report and action plan
  • And much more!

Want to get started? Book your assessment today.

314 Regents Park Road,
London, N3 2JX

Email introductions:

Pick up the phone:
020 3551 6262


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Frequently Asked Questions

Check out some frequently asked questions about your London support partner and support services.

An IT support company is like your business’s tech backbone; they're the whizzes working behind the scenes to ensure that all your computer systems, networks, and tech-related operations are running smoothly.

They handle business continuity – from sorting out IT hiccups, dishing out tech advice, to keeping your digital defences against cyber risks effective.

As one of the leading support companies in London, we specialise in offering IT support to a variety of London businesses. From financial services to creative industries, our expertise is diverse and adaptable, making sure we meet the unique IT needs of lots of different sectors.

IT support is all about keeping your tech woes at bay. Think of it as having a friend who's good with gadgets, except this one's got a whole team and a lot of fancy tools. It covers technical issues across a spectrum of services – from answering 'SOS' calls when your computer throws a tantrum to proactive maintenance so your systems work without a glitch.

We offer both on-site and remote IT support in central London, North London & Westminster. Our support engineers are always ready to assist you in person, ensuring you have the hands-on help you require. Our remote support service is efficient and responsive for issues that can be resolved remotely, with our friendly, responsive staff providing quick resolutions to keep your operations running smoothly.
Having an IT support partner is like having a safety net when walking the tightrope of modern business. They're your go-to for not just fixing things when they break but also for keeping your tech journey smooth and secure. With their expertise, you can focus on running your business without tripping over tech troubles. They help you stay updated, competitive, and ensure you're not spending your hard-earned cash on tech that doesn't tick your boxes. In short, they keep the digital headaches away so you can dream big without disruption.
The benefits of our IT support London services are numerous. We provide comprehensive support packages tailored to your specific needs, ensuring that everything from network security to software updates is handled seamlessly. Our approach means you can focus on your core business activities while we take care of the technical details, effectively becoming an extension of your internal IT team

We recognise that IT isn't all about computers - It's about developing personal relationships and becoming a reliable partner in your business. Think of us as an extension of your own team. You'll enjoy a friendly and personal service and we will make sure that you always have the right level of on-site and remote support.

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Email us today:

Support: 020 3551 6272

Sales: 020 3551 6262

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