Data Recovery London
Your data. Backed up, protected, and recoverable whenever you need it.
Need Reliable Data Recovery Services?
With years of experience supporting businesses of 20+ staff across London, we know what’s at stake. From accountancy firms to mortgage brokers, we’ve recovered data in high-pressure environments where speed, accuracy and discretion matter.
Concerned About Cyber Threats?
With Ratcliff IT, there’s no need. Our processes are built around security best practices and full alignment with the Data Protection Act, so you can be confident your business stays compliant, protected, and one step ahead.
No Disaster Recovery Plan?
That can be a red flag for clients and partners. We’ll fix that fast - putting a clear, robust recovery strategy in place that keeps your reputation intact and your business moving.
Hardware & Hard Drive Recovery Services
We recover lost data from digital storage devices like hard drives, USB memory sticks and mobile phones - quickly, securely, and with minimal hassle. If needed, we’ll collect your faulty device, carry out the recovery, and return your data safely.
Proactive Data Recovery Management
Avoid the panic - we’ve already planned for it. We take care of everything behind the scenes. Daily backup checks. System monitoring. Recovery testing. So when issues strike, you’re already protected. Our clients never wonder if their data can be recovered - they know it can.
Data Security Services & Cyber Threat Response
With 91% of ransomware attacks now involving data theft, prevention has to come first. We implement strong, sensible cyber security measures that keep your data safe - including secure backup routines, encryption, and tailored risk-reduction strategies.
Advanced Data Recovery Services
As trusted SSD and RAID data recovery experts, we use advanced tools and proven techniques to recover data from complex systems. Whether it's a failed RAID array or an unresponsive SSD, we have the expertise to get you back on track.
Server Recovered Data
Your server holds the heart of your business. If it crashes, so do operations. We recover lost or damaged data from both physical and virtual server systems, restoring access quickly so your team can stay productive and clients stay satisfied.
Cloud Recovery Services
Fast access. Full recovery. Total flexibility. Whether your business relies on Microsoft 365, cloud storage, or remote infrastructure, we keep your cloud data secure, backed up and easy to restore.
Why Businesses Like Yours Choose Ratcliff IT's Data Recovery Services
Because your company’s data deserves the right people, the right protection, and the right approach.
We’re great communicators - not just because it’s part of our service, but because we know how important clarity is in a crisis. Our clients trust us to explain things simply, avoid the jargon, and stay responsive throughout the entire recovery process.
You’ll always know what’s happening, what’s next, and when your valuable data will be restored.
Diagnosis
We quickly evaluate what’s been lost, what caused it, and what can be recovered, giving you clarity from the start.
Plan
We map out the most efficient recovery route, prioritising critical data and minimising disruption to your business.
Recovery
Our data recovery professionals get to work - securely restoring your files using proven tools and techniques, fast.
Monitoring
Once recovery’s complete, we stay involved - monitoring system stability and advising on steps to prevent future data loss.
London-Based Data Recovery Team
We solve over 90% of of issues remotely, but we're never far when on-site support is needed. Based in London, our team can be at your office promptly to resolve issues in person.
Award Winning
We’ve been named one of Britain’s Top 50 Best Managed IT Companies for over five years - a testament to the quality, consistency, and impact of our work.
99.9% Client Retention Rate Over 3 Years
Lost access? System crash? We act fast. Our team responds in under 15 minutes to minimise downtime from the outset.
Average Response Time: Under 15 Minutes
When something goes wrong and you need support, you won’t be left waiting. We respond fast, every time.
Experience award-winning IT support
tailored for London's businesses, ensuring rapid response times and proactive solutions to keep your operations running smoothly.
I've worked with James and the team for over a year, they've done a fantastic job for us and always offered an excellent service. Number 1 IT Support company in London, I would highly recommend.
As ever, a prompt response to my cry for help when I had two scam messages in my inbox. Dealt with quickly and expertly by their friendly and efficient staff. I know I can always rely on this sort of service which is why l'm a long term customer of Ratcliff IT.
At Triton, we have been using Ratcliff for over 10 years. Their team is professional, responsive, and highly skilled. They swiftly resolve our complex and everyday IT issues and keep us informed throughout the process. I highly recommend Ratcliff for their exceptional IT services.
We have worked with James and his team at Ratcliff IT for more years than I care to remember. We can rely on them to be fast, efficient, friendly and incredibly helpful. Their support saves us so much time and as you know time is.... precious
Ratcliff IT are not your average IT company content with automation of processes and closing tickets. They are very personable and great to work with. From my experience they execute queries almost first time round, which is important given the time sensitivity of our business. Great service every time guys thank you.
Peace of Mind Comes with the Partnership
From day one, we focus on giving you confidence in your data protection and recovery - and building the trusted relationship you'd expect from long-term technology partners.
Here’s how we make switching for better data recovery support safe, simple, and worth it:
We start with a straightforward, no-obligation conversation. What’s working, what’s not, and what you need when critical data is on the line. This helps us shape a recovery and protection strategy that fits your business and works when you need it to.
We get to know your team, workflows, and where your most valuable data lives. Whether it’s finance files, client records, or compliance-critical information, we align our recovery approach to your real-world needs.
We handle the full technical handover from your current provider, securely and with minimal disruption. You stay focused on running your business while we ensure your data is backed up, protected, and ready to recover if ever needed.
Our work doesn’t stop after setup. We proactively monitor your backups, flag risks early, and keep your recovery systems ready to perform. With regular reviews, you’ll always know your data is protected and recoverable.
We’re not a break-fix provider. We’re a long-term partner who protects your data, responds fast, and recovers what matters, before small issues become business-critical problems.
Recovering Data from Damaged Devices
Dropped a laptop? Heard the dreaded click of a failing drive? Physical hardware issues are one of the most common causes of data loss. Whether it’s internal damage, overheating, or a complete failure, we recover data from desktops, laptops, servers, and external drives, even when the device is no longer functional.
Recovering Data After Accidental Deletion or Corruption
Mistakenly deleted a file or formatted the wrong drive? Files overwritten or corrupted during a failed update? It happens, but it doesn't have to disrupt your day. We recover accidentally lost or corrupted data quickly, so you can get back to business with minimal disruption.
Recovering Data from Software Failures
Software issues shouldn’t bring your business to a halt. We recover data after system crashes, failed updates, malware or ransomware attacks, and unexpected software errors. We also help prevent repeat incidents by addressing the root cause.
Disaster
Recovery
Natural disasters and electrical faults can cause significant IT damage, but they don’t have to result in permanent data loss. Our disaster recovery services help businesses recover critical files following emergencies like fire damage, flood exposure, bad weather, and power outages.
Industry Knowledge
Keep Up To Date With Our Latest IT
Support Blogs
Insights, tips, and no-fluff advice to help your business stay secure, productive, and ahead of the IT curve.
