Case Studies
Real outcomes from real clients. Explore how forward-thinking firms partner with Ratcliff IT to turn everyday IT challenges into long-term business advantages.
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Successful Case Studies
Real Results from Ratcliff IT Clients
Every business has its own challenges. Here’s how our team at Ratcliff IT has delivered solutions that made a real impact.
Four Years of Reliable IT Partnership with Triton
Triton Building Restoration, trusted with some of London’s most iconic heritage projects, needed IT support they could rely on every day. For more than four years, Ratcliff IT has been that dependable partner - keeping systems secure, operations smooth, and people connected.
As their outsourced IT department, we take care of daily support, regular updates, and backups, while also guiding strategic improvements that boost efficiency. And when staff needed more flexibility between the office and on-site projects, we migrated the business to Office 365, giving their team secure access to everything they need, anywhere.
“Ratcliff IT deal with any issues quickly and efficiently. They will always offer to do anything they can to help, even if it is not within their remit. They know our names and we know theirs, so there is never a need to quote PC numbers. We have regular contact and that makes a real difference to know they are only a phone call away.”
Lauren Creswell, Office Manager
Setting AGL Up For Success
AGL, a commercial property consultancy in London’s West End, were struggling with ongoing frustrations from their previous IT provider. They needed a partner who could take the pressure off and give them the reliable systems their business depends on.
We rebuilt their IT from the ground up and moved the whole business across to Office 365. The migration was smooth, timed carefully to avoid disruption, so the team could carry on working without stress.
“The Office 365 migration went smoothly without a hitch. There was barely any downtime during the process, which was a surprise. Once set up, the team at Ratcliff IT helped us to adjust to the new system.”
Robert Cooper, Director, AGL.
Migrating MHA to Office 365 With No Downtime
With email critical to MHA’s daily operations, they wanted a partner who could deliver the transition to Office 365 without disruption.
We handled the entire migration from their previous cloud provider, ensuring there was no downtime or interruption to client communications. At the same time, we replaced their outdated, unreliable network with a modern setup.
Now, even in the event of data loss, their systems can be restored within minutes.
“I would highly recommend Ratcliff IT to any business looking for a personal IT service in London. The team are great. Any niggling issues that occurred along the way, were nipped in the bud very quickly. Excellent!”
Bill Singh, Finance Director
Download MHA Case Study
Keeping a Fast-Growing Team Connected and Secure
Access Solutions Scaffolding in Greenwich had long relied on a family friend to handle their IT. As the company grew, they needed a dedicated partner who could keep their systems running smoothly.
We put proper backup and disaster recovery in place after past server issues caused downtime, moved the business to Office 365 for reliable, secure email, and handled switching them to a faster internet provider.
Now, with a fully managed IT service, both the office team and field supervisors have the tools they need to work efficiently and stay connected.
“We are really pleased with the service provided by Ratcliff IT. They set up everything very efficiently and the team were polite and friendly to work with. I would definitely recommend them.”
Lynn Ayiotis, Company Secretary
From Downtime to Dependable Support
GFC Economics, an independent research consultancy in East London, were facing frequent IT problems and downtime that made it harder to deliver reports on time. They needed a partner who could take the stress out of IT and keep things running smoothly.
Ratcliff IT stepped in with a complete network refresh and a new server, giving the business a solid, reliable setup. Today, our team proactively monitors performance, flagging opportunities to cut costs and increase efficiency before issues arise.
“Before I met with Ratcliff IT, I didn’t understand exactly what we had and how to make the best use of it. James and the team helped us to get the most out of our subscription to Office 365 and showed us areas where we could reduce our costs.”
Liz Bright, Managing Director
How Does Pricing
Work With Ratcliff IT?
Our pricing model is designed to be stable and predictable, avoiding fluctuations caused by headcount changes. Your package is built around your business - tailored precisely to what you need.
Download our pricing guide to see how we create solutions that deliver long-term value and control over your IT costs.
