Managed IT Support


Are you dealing with fires after you’ve clocked off? We help you leave work at work. With our fully fixed fee, fully managed IT support services, you can trust us to look after your day-to-day (and emergency) IT needs, so you can be fully present for the life moments that matter.


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    We are really pleased with the service provided by Ratcliff IT. They set up everything very efficiently and the team are polite and friendly to work with. I would definitely recommend them

    - Lynn Ayiotis, Company Secretary, Access Solutions

    Read the Access Solutions case study

    It was good to have a trustworthy partner to hold our hands throughout the process of transferring our IT operations. They continue to have our best interests at heart and I am very happy with the excellent service they provide

    - Ben Hobbs, Managing Partner, Consortium Investment Management LLP

    Read the Consortium case study

    The good thing about a local company is they can get to know us and understand how we work, which always helps to solve any issues very quickly

    - Robert Cooper, Director, AGL

    Read the AGL case study

Let Us Look After Your IT with Our Outstanding Business IT Support

In the modern workplace, little is more frustrating than your IT getting in your way. Poor communication and uncertainty are simply not acceptable anymore, and you shouldn’t have to make do. Your technology should seamlessly facilitate hybrid and remote teams, minimise downtime and boost your productivity.

At Ratcliff IT, we don’t do one-size-fits-all. Our Managed IT Support is tailor-made for you. Let us be your right-hand man and take care of your IT, so that you can take care of your business with the confidence that we've got your back.


Flexible, fixed price contracts

When you partner with Ratcliff IT, you will never be surprised by hidden costs. Our contracts are set on a fixed-price basis tailored to your need—no nasty surprises. Cost-efficiency is our priority, so we’ll find the solutions that are right for you and allow you to make savings through increased efficiency, minimised wastage and tight control of budgets and expenditure.


Reliable, secure and robust systems 

Are you getting the most out of your IT? With well-managed tech and a team that’s 100% focussed on your needs, we ensure that you have exactly what you need—and only what you need. We perform a complete systems review and recommend the right solutions. Rest assured that we will never try to sell you something you don’t need.


Easy access
to support

Are you tired of chasing to get your IT issues fixed? At Ratcliff, we’re dedicated to building long-lasting partnerships. With our business IT support, you will have a central point of contact, meaning you always know who to speak to. No intermediaries or sales team—you’ll work with members of the leadership team, meaning you will always have access to a highly skilled and experienced member of the team.



Our services are tailored to your business requirements, and we ensure you always get the support you need whenever you need it. Whether it’s unlimited on-site support, preventative maintenance, security management, IT expertise, telephone support, remote monitoring or a disaster recovery plan, we’re here to help.

Our Managed IT Support Services

Our Inclusive IT Support agreement is designed to simplify your IT Services experience. Our first priority is talking about your business and situation rather than the solutions we offer. Whether you are looking to completely take IT off your agenda or simply need some support in certain areas, we tailor our services to your individual business requirements. You’ll share your plans for the future, and we'll help create the technology plan to support that business journey.



Managed IT Support

With Managed IT Support, we’ll look after your IT needs and ensure everything is running smoothly. Our solutions are designed to drive growth and increase your productivity, and our friendly team ensure you will always have the right level of on-site and remote support. As our client, you’ll work with the same people, so you’ll get to know our engineers, and they get to know how you work.


Co-managed IT Support

With our Co-managed IT Support, we step in to augment and collaborate with your in-house IT team. Whether you need an extra set of hands or additional areas of expertise, co-managed IT support allows you to easily expand your team’s abilities and free up more time for your in-house experts. Think us as a seamless and integral part of your own team.


IT Project Outsourcing

Whether your IT project is big or small—with over 15 years of experience in Project Outsourcing, we can help. We have the expertise and work with all the leading technology suppliers, so that we can help you with:

  • Cloud migration
  • Business applications
  • Digital transformation
  • Planning
  • Compliance
  • Office relocation

  Award-Winning, Accredited Managed IT Support

Book Your Free IT Strategy Assessment Today

Are you ready to boost your productivity and optimise your technology? We’re the right call if you’re looking for a partner to grow and adapt with you, because at Ratcliff IT we’re dedicated to building long-lasting partnerships. Our Managed IT Support is designed to help you take IT off your agenda. Book in your free IT assessment with James Ratcliff today and find out how we can help you improve your performance—whatever shape or form you’re looking for.

314 Regents Park Road,
London, N3 2JX

Email introductions:

Pick up the phone:
020 3551 6262


Contact Us

We recognise that IT isn't all about computers - It's about developing personal relationships and becoming a reliable partner in your business. Think of us as an extension of your own team. You'll enjoy a friendly and personal service and we will make sure that you always have the right level of on-site and remote support.

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Email us today:

Support: 020 3551 6272

Sales: 020 3551 6262

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