At Ratcliff IT, our team brings over 20 years of industry expertise, specialising in IT procurement in London. We understand that effective IT procurement goes beyond sourcing equipment – it’s about finding the right fit for your business’s unique needs. Our consultants focus on working closely with you to ensure that every piece of technology we recommend is practical, cost-effective, and future-ready.
WHY CUSTOMERS CHOOSE US
We are really pleased with the service provided by Ratcliff IT. They set up everything very efficiently and the team are polite and friendly to work with. I would definitely recommend them
- Lynn Ayiotis, Company Secretary, Access Solutions
POSITIVE REVIEW
It was good to have a trustworthy partner to hold our hands throughout the process of transferring our IT operations. They continue to have our best interests at heart and I am very happy with the excellent service they provide
- Ben Hobbs, Managing Partner, Consortium Investment Management LLP
SUCCESS STORIES
The good thing about a local company is they can get to know us and understand how we work, which always helps to solve any issues very quickly
- Robert Cooper, Director, AGL
Whatever your business needs—from high-performance laptops and desktops to secure servers, printers, and essential networking equipment—Ratcliff IT has you covered.
As trusted Microsoft partners, we offer a full range of hardware and software solutions, sourced specifically for your needs. With expertise in Microsoft 365, top-tier antivirus, productivity tools, and data backup systems, we don’t just source your equipment—we ensure it’s set up to support your daily operations.
Here's how our IT procurement works:
We start by assessing your current IT infrastructure and getting to know how your team works. Based on this, we provide technology recommendations that boost efficiency, enhance security, and reduce risk. Our team works with you on an IT roadmap and budget, meeting quarterly to review progress and keep everything on track, ensuring there are no surprises.
We work with trusted vendors and leverage our industry partnerships to secure the best deals on the market, passing those savings directly on to you. Plus, with our all-inclusive pricing model, there are no hidden fees – just straightforward, cost-effective solutions that give you confidence in your IT investments.
When we’ve sourced the right tools, we'll take care of delivery and setting everything up, saving you the hassle and ensuring everything works from day one. Our team are local to London and can set up individual devices or even full office networks – whatever your setup needs, we’re on it.
Once you're set up, we actively monitor your IT infrastructure remotely, scanning for thousands of potential issues and resolving them before they disrupt your team. Our background updates for security, maintenance, and system optimisation reduce risks and keep your IT environment running smoothly.
Why choose Ratcliff IT?
We’re all about people – building genuine connections and understanding what really matters to you. Our team is handpicked for their expertise, friendliness, and ability to communicate (without jargon!). We’re proud to have an experienced team of bright, personable professionals who genuinely enjoy working with clients and making IT approachable.
When we say we’ll get back to you, we mean it. At Ratcliff IT, we pride ourselves on being there for our clients, providing consistent communication and support. Whether it’s responding to a query, troubleshooting a minor issue, or following up on your equipment order, we’re committed to being dependable, proactive, and always accessible.
Our procurement solutions don’t stop at sourcing the best tech – we also look out for ways to save you money. We ensure that you’re able to make the most of any available tax reliefs, allowing you to deduct the full cost of IT equipment from your profits before tax. It’s all part of our commitment to fairness and to helping you get the most value out of your IT investment.
When GFC Economics in East London needed a complete network upgrade, Ratcliff IT stepped in to make it happen – smoothly and with minimal disruption.
We built them a solid new server that’s set to keep things running trouble-free for the long haul. With careful planning and close teamwork with our partners, Microsoft and SAGE, we tackled any setup issues head-on and made sure the transition was as smooth as possible.
Now, as their go-to IT support provider, we’re just a call away with full Help Desk support for the entire GFC Economics team.
“The guys on the Help Desk have been an absolute delight. They are always cheerful, pleasant and helpful. No one ever gets irritated when we don’t quite understand a problem or do something wrong.”
Liz Bright, Managing Director at GFC Economics.
We know that for SMEs, every IT investment has to make sense – both practically and financially. Our founder, James Ratcliff, is here to listen, answer questions, and offer guidance on how to make the most of your IT investments.
Ready to talk IT without the tech talk? Book your free consultation with James Ratcliff today. It’s a chance to sit down with someone who understands the challenges small to medium businesses face and who can provide straightforward advice without the jargon.
Are you ready to boost your productivity and optimise your technology? We’re the right call if you’re looking for a partner to grow and adapt with you, because at Ratcliff IT we’re dedicated to building long-lasting partnerships. Our Managed IT Support is designed to help you take IT off your agenda. Book in your free IT assessment with James Ratcliff today and find out how we can help you improve your performance—whatever shape or form you’re looking for.
Choosing Ratcliff means we don’t just stop at sourcing your hardware and software – we’re here to support, secure, and optimise your entire IT environment.
Our managed services provide a comprehensive approach to your IT needs, including:
Inclusive IT Services
We offer an all-inclusive managed IT service that covers everything from onboarding new starters to handling leavers and managing non-urgent requests. You’ll also receive thorough documentation, so we fully understand your setup and can quickly resolve issues.
IT Support in London
From routine maintenance to troubleshooting unexpected issues, our London-based support team is always on hand to keep your systems in top shape. With friendly, dedicated staff you’ll get to know by name, our support team is available through our web portal, email, or phone to assist with everything from how-to questions to technical fixes.
Cyber Security Consultancy
Security is a top priority for us, and we’re proactive in protecting your systems. From regular updates and monitoring for vulnerabilities to strategic guidance on security best practices, we ensure your data stays safe and compliant with evolving standards.
We've answered some of the most common questions on our London IT procurement service below.
IT procurement involves sourcing and purchasing the hardware, software, and network solutions your business needs, while ensuring the best value. IT procurement experts manage vendor relationships, contracts, and make sure all technology aligns with your needs and supports growth.
An IT procurement plan is a strategy for acquiring essential technology, detailing the equipment, budget, and timelines. It assesses current technology, identifies upgrade needs, and ensures all purchases fit your business goals efficiently.
As an example of IT procurement, let's look at a marketing agency. They need a high-performance laptops for new designers, along with design software and secure cloud storage. The IT procurement team selects the right devices, negotiates for volume discounts with the vendors, sets up the right software, and arranges warranties and security protocols. This ensures the team is ready to do their job productively and securely from day one.
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