News: Watch: James Ratcliff, MD, on factors that affect IT support pricing
There are a number of factors you need to consider when looking at IT pricing. Make sure you're asking about all of them, so you don't get caught out.
Watch our video to find out why you should plan ahead, what’s important when choosing an IT provider and how you can tell apart the good from the bad.


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James Ratcliff is the founder and Managing Director of Ratcliff IT, a London‑based managed service provider he established in 2001. With nearly two decades of hands‑on experience, he leads the company’s strategic direction while remaining closely involved in major projects and client consultancy.
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